Hello Doctor began with the goal of enabling South Africans to have access to quality medical advice without the need to visit a physical doctor or clinic, and to discuss their symptoms and conditions quickly, affordably, and conveniently.
When a patient logs a request, we will get an SMS on our phone – and I will then either respond to that patient… and then find out what their issues and concern are, and address it and give advice,” explains Dr Ingrid de Beer. “It’s almost like a triage system… I feel we’ve really made a difference.”
“Life is better when you’re healthy. Capitec’s approach of live better, bank better really resonated with us at Hello Doctor.”, says Mol. “When we partnered with them, the idea was to give Capitec customers gained access to Hello Doctor at a significantly reduced rate.”
“As a Capitec customer, you get 75% off the monthly subscription to Hello Doctor, just because you’re a customer. Download the app, get on to the website, put in that voucher code, and you’ll get that discount indefinitely for as long as you want access to Hello Doctor.”, Mol concludes.
Read more on how to use this benefit here. On Capitec’s website.