CAPITEC CLIENTS LIVE BETTER WITH AN AFFORDABLE HELLO DOCTOR BENEFIT

Capitec clients can benefit from a 75% discount on their monthly Hello Doctor fees, which empowers customers with direct access to a medical doctor.

Capitec’s innovative Live Better programme provides valuable benefits simply for being a Capitec client.. With the Hello Doctor Live Better Benefit, you have access to a doctor 24/7 – wherever you are. Whether it’s a sick child at 3am or a question about your medication, their doctors are available to you on your phone. 

Simply request a call or a chat, and a doctor will call or message you within an hour. 

Hello Doctor, a South African medical service, offers customers unlimited access to a medical doctor for an affordable monthly subscription. Capitec clients simply need to set up a monthly debit order on their Capitec account and apply the promo code, LIVEBETTER to enjoy a free 7-day subscription to Hello Doctor (75% off per month thereafter). This means you only pay R21.25 per month! 

Hello Doctor began with the goal of enabling South Africans to have access to quality medical advice without the need to visit a physical doctor or clinic, and to discuss their symptoms and conditions quickly, affordably, and conveniently.

For founding member Dr Michael Mol, the service is part of a lifelong passion. 

“I get my biggest kicks out of making health easy to understand and practical to apply, so you can stop fretting about your wellbeing and just enjoy it”, says Mol. “For the past couple of years,we’ve been working on trying to solve a healthcare crisis in South Africa at large, and that’s access to healthcare. We’ve done that through Hello Doctor – by giving people access to a doctor, on their phone, anytime, anywhere, in any language, within an hour.”

“We figured that in a country where our public healthcare system is already overstrained and under-resourced, to bring in a mobile health service where people can access doctors over the phone would be really, really beneficial”, Mol continues.

Hello Doctor began with the goal of enabling South Africans to have access to quality medical advice without the need to visit a physical doctor or clinic, and to discuss their symptoms and conditions quickly, affordably, and conveniently.

When a patient logs a request, we will get an SMS on our phone – and I will then either respond to that patient… and then find out what their issues and concern are, and address it and give advice,” explains Dr Ingrid de Beer. “It’s almost like a triage system… I feel we’ve really made a difference.”

“Life is better when you’re healthy. Capitec’s approach of live better, bank better really resonated with us at Hello Doctor.”, says Mol. “When we partnered with them, the idea was to give Capitec customers gained access to Hello Doctor at a significantly reduced rate.”

“As a Capitec customer, you get 75% off the monthly subscription to Hello Doctor, just because you’re a customer. Download the app, get on to the website, put in that voucher code, and you’ll get that discount indefinitely for as long as you want access to Hello Doctor.”, Mol concludes.

Read more on how to use this benefit here. On Capitec’s website.

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